When will my order be processed?
We want to make sure you get your items as quickly as possible. While ordering please make sure to select the correct model and color. Modifications or cancellations cannot be made once the order is in the system.
Orders will be processed within 24 hours of ordering and be shipped the next day after processing.
Please allow extra time for your order to be processed during holidays and sale seasons.
A shipping confirmation (Tracking Code – XX123456789XX) will be emailed to you as soon as your purchase has been handed over to USPS, which will allow you to track the status of your package. Shipping of a package is dependent upon the weight of the package and delivery location. Customers are responsible for custom duties and taxes for all international orders, if applicable.
As the receiver it will be your sole responsibility to track your order and submit necessary requirements to the customs or courier otherwise if your order has been tagged as return to sender or unsuccessful delivery due to the receiver not being able to follow-up or have not submitted the necessary requirements or notification to the courier, we will not able to process any refunds or replacements for free and you may need to place the order again.
Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.
Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when delivery is made, a notice card may be left by the postal service to advise on how and where your parcel can be collected. For further information please read “USPS Delivery Instructions™ – The Basics’
DUE TO THE HIGH VOLUME OF ORDERS, YOUR SHIPMENT MAY TAKE 3-5 WEEKS TO ARRIVE. REST ASSURED, WE ARE WORKING HARD TO GET EVERYTHING OUT ASAP. WE KNOW, IT MAY BE FRUSTRATING TO WAIT LONGER THAN EXPECTED FOR YOUR ORDER, BUT THE ONE THING WE DON’T WANT TO DO IS SACRIFICE THE QUALITY OF OUR PRODUCTS.
THANK YOU FOR UNDERSTANDING